Quotes About Customer

When you can show concern about what matters to your customer, that's Business to Customer Loyalty, and you can bet on it, you've just acquired a customer for life.

Every time a customer calls or you call a customer, you have an opportunity and a choice. What choice are you making?

We mocked that concept ['movies are better than ever'] by doing a sketch that was about a theater trying to get one customer to come in...and that customer was Jerry Lewis. It generated so much controversy that Dean [Martin] and Jerry [Lewis] had to apologize in a full page ad in Variety.

Customer service should not be a department, customer service is everyone's job.

Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?

Never forget a customer. Never let a customer forget you

What the customer buys and considers value is never a product. It is always utility, that is, what a product or a service does for the customer.

I am always consulted about covers, and give feedback, but I am also aware that what causes a customer to pick a book up off a shelf in the UK is very different from what causes a customer to pick a book up in the US.

Based on the timely and helpful responses to my support issues, I feel that I made the right decision to become a customer earlier this year. LuxSci is definitely a quality, customer-oriented business.

The most important adage and the only adage is, the customer comes first, whatever the business, the customer comes first.

Fact is, the work place to a great extent is "where we live." We need star accountants. Boffo saleswomen. Over-the-top creatives in marketing and new product development. And so on. But, since we're effectively talking about "where we live," good sense and good business and "good" engagement throughout the "supply chain," from vendor's vendor to customer's customer, we would benefit mightily-including on the P & L-if we insisted (!) on: "Pleasant." "Caring." "Engaged."

Listen to the customer's complaint and act fast.

I think the way design was practiced for most of the 20th century was very declarative. A designer came up with a solution for a project and put it in place and shipped the solution and it landed in a reader or a customer's hands as a brochure. They would see it as a poster, or as a piece of signage. And that was sort of it. That was the end of it. I think Internet technology has really upended that whole equation because in some ways a designer's work is never really done online.

Customer complaints are the schoolbooks from which we learn.

It's through neglecting all other values to bring the customer the lowest price that Wal-Mart ended up with such a horrible sex discrimination problem, but that model produces lots and lots of other problems as well, which I think are possibly going to be more difficult to fix.

The Winter Kate-House of Harlow 1960 customer is a multi-tasker, therefore it’s important that they are able to put together an outfit with ease and elegance. Pieces that are easy to mix within their own wardrobe. Easy dressing while maintaining a well put together look.

Always give your customer something.

Like any small business owner, I experienced the pressures of building a company from the ground up - developing a business plan, balancing the books, meeting payroll and building a customer base

Quality and service are important, if you want to make a sale. If you want to keep a customer for life, keep your promises.

The customer is the most important part of the production line.

Any customer can have a car painted any colour that he wants so long as it is black.

If the customer loves you, the government will have to love you.

Customer service is just a day-in, day-out ongoing, never-ending, unremitting, persevering, compassionate, type of activity.

If you're not serving the customer, your job is to be serving someone who is.

Once you create a loyal customer base, it's tough for a competitor to take that away.

It's much harder to provide a great customer service than I would have ever realised. It's much more art than science in some of these other areas and not just about the facts but about how you are conveying them.

If you work just for money, you'll never make it, but if you love what you're doing and you always put the customer first, success will be yours.

An industry begins with the customer and his or her needs, not with a patent, a raw material, or a selling skill

Quality is not an absolute measure. It doesn't mean 'deluxeness' or 'perfection'. It means keeping the promise the customer wants you to make.

User interface is customer service for the computer.

I think of customer service as an offense and not a defense

I'm usually the sparkle in a closet full of conservative clothes. Either that or my customer has a closet full of my clothes and a few conservative suits from Calvin Klein. I think you've got to give a girl what's missing from her closet. If something jazzy, tacky or sexy is what's missing, I provide it.

Everyone is in the business of customer satisfaction.Wh o are your customers and how are they doing?

If you make a sale, you can make a living. If you make an investment of time and good service in a customer, you can make a fortune.

I'm a capitalist by conviction and profession. I believe the best economic system is one that rewards entrepreneurship and risk-taking, maximizes customer choice, uses markets to allocate scarce resources and minimizes the regulatory burden on business.

Courteous treatment will make a customer a walking advertisement.

We innovate by starting with the customer and working backwards. That becomes the touchstone for how we invent.

Demo: presentation of a specific set of capabilities needed to solve the customer's critical business issue.

Any time a customer comes into contact with any aspect of a business, however remote, is an opportunity to form an impression.

A great brand is a promise, a compact with a customer about quality, reliability, innovation, and even community. And while the concept of brand is intangible, brand equity is far from it.

Have passion for what you do; believe in yourself and your product and your customer; persevere; delegate; listen. Have fun. Today, I add: "Do good".

We need to reengineer companies to focus on figuring out who the customer is, what's the market and what kind of product you should build.

Be dramatically willing to focus on the customer at all costs, even at the cost of obsoleting your own stuff.

This customer service person doesn't understand that this bill was paid and I am not going to pay it again.

My advice to anyone who wants to join in on farming is diversify. Nature is diversified, and I know you'll always have a core thing that you'll really like, but hang stuff around the edges of it. It will make your place more interesting for people to come to, and it's a lot easier to sell something else to an existing customer.

Customer relationships are defined by customers.

I empathize with women in their high heels so I'll be there in my kilt and T-shirt and I'll walk around all day just to prove that if I can wear the shoes for 36 hours then certainly our customer can wear them.

It's still so rare for anyone to be personally acknowledged by a brand that the impact of such a simple, polite gesture on a customer's buying habits could be huge.