I've learned that people will seldom let you down if they understand that your destiny is in their hands, and vice versa.
Harvey MackayIt isn't the quality of the ideas you have that will determine whether you make a success of them, it's the qualities you bring to those ideas.
Harvey MackayAll success is, really, is having a predetermined plan and carrying it out successfully over a long period of time.
Harvey MackayPay attention to those employees who respectfully ask why. They are demonstrating an interest in their jobs and exhibiting a curiosity that could eventually translate into leadership ability.
Harvey MackayThe sooner you accept the fact that you will have both successes and failures, the easier it will be to get your business and personal life headed in the right direction.
Harvey MackayTo be a champion, you have to learn to handle stress and pressure. But if you've prepared mentally and physically, you don't have to worry.
Harvey MackayThere's a place in the world for any business that takes care of its customers-after the sale.
Harvey MackayGood intentions aren't enough. People have good intentions when they set a goal to do something, but then they miss a deadline or other milestone.
Harvey MackayIf I had to name the single characteristic shared by all truly successful individuals, Iโd say itโs the ability to create and nurture a network of contacts.
Harvey MackayIt doesn't matter whether you are pursuing success in business, sports, the arts, or life in general: The bridge between wishing and accomplishing is discipline.
Harvey MackayEmployee loyalty begins with employer loyalty. Your employees should know that if they do the job they were hired to do with a reasonable amount of competence and efficiency, you will support them.
Harvey MackayA string of successes can kill you if they make you think, 'Hey, I'm smart; I can't make any mistakes'.
Harvey MackayGoals give you more than a reason to get up in the morning; they are an incentive to keep you going all day.
Harvey MackayThere has been a seismic shift in the business world. The great classical business principles still hold true but they need to be fused with cutting edge internet technology.
Harvey MackayNo one ever wants to see his or her name linked to anything bad. Conscience is like a baby. It has to go to sleep before you can.
Harvey MackayHumility is becoming a lost art, but it's not difficult to practice. It means that you realize that others have been involved in your success.
Harvey MackayEvery morning brings new potential, but if you dwell on the misfortunes of the day before, you tend to overlook tremendous opportunities.
Harvey MackayIn a climate of tight budgets, reduced workforces and stiff competition, internal training can be a great substitute for costly offsite workshops and conferences.
Harvey MackayThere is no shame in taking pride in achievements or position. But nobody gets to the top alone.
Harvey MackayIf you find yourself plagued by a recurrent worry, train yourself to think of something else. Your conscious mind can concentrate on only one thought at a time, and driving the negativity away will free you up to move forward again.
Harvey MackayYour workforce is your most valuable asset. The knowledge and skills they have represent the fuel that drives the engine of business - and you can leverage that knowledge.
Harvey MackayFatigue makes fools of us all. It robs you of your skills and your judgment, and it blinds you to creative solutions. It's the best-conditioned athlete, not the most talented, who generally wins when the going gets tough.
Harvey MackayLife isn't fair. It's true, and you still have to deal with it. Whining about it rarely levels the playing field, but learning to rise above it is the ultimate reward.
Harvey MackayIn a litigation-happy society, clear agreements often prevent small disagreements from becoming big ones.
Harvey MackayIf we could measure the damage to corporations from gossip, it might be more than the GNP of the Third World!
Harvey MackayMany successful people are no more talented than unsuccessful people. The difference between them lies in the old axiom that successful people do those things that unsuccessful people don't like to do.
Harvey MackayBy getting your customers to agree with you in small steps along the way, you have a better chance of reaching agreement when it's time to do business.
Harvey MackayThere is a place in the world for anyone in the world who says, "I'll take care of it."
Harvey MackayA smart manager will establish a culture of gratitude. Expand the appreciative attitude to suppliers, vendors, delivery people, and of course, customers.
Harvey MackayWhen an employee asks why the company does things a certain way, and you can explain the logical reason, then the employee knows what she's doing is valid.
Harvey MackayRough spots sharpen our performance. And more often than not, obstacles can be turned into advantages. You just can't let your disappointment get in the way.
Harvey Mackay