If we don't create private sector jobs and just - just creating public sector jobs, we're going nowhere. This is a bad game. You've got to have innovation. You've got to have tax policies that support innovation.
Jack WelchNo vision is worth the paper it's printed on unless it is communicated constantly and reinforced with rewards.
Jack WelchWillingness to change is a strength, even if it means plunging part of the company into total confusion for a while.
Jack WelchNumber one, cash is king... number two, communicate... number three, buy or bury the competition.
Jack WelchIf you've got a company that has a mentality inside that is filled with searching for a better idea every day, not just as a slogan but as a real concept, you will have innovation around you all the time.
Jack WelchNo one can guarantee you a job other than satisfied customers. That's the only thing that works. Nothing creates work other than products and services you provide that create satisfied customers.
Jack WelchYou've got to eat while you dream. You've got to deliver on short-range commitments, while you develop a long-range strategy and vision and implement it. The success of doing both. Walking and chewing gum if you will. Getting it done in the short-range, and delivering a long-range plan, and executing on that.
Jack WelchStrategy is not a lengthy action plan. It is the evolution of a central idea through continually changing circumstances.
Jack WelchMy bosses cautioned me about my candor. Now my GE career is over, and I'm telling you that it was my candor that helped make it work.
Jack WelchManagers can waste a lot of time at the outset of a crisis denying that something went wrong. Skip that step.
Jack WelchLeadership is helping other people grow and succeed. it is not just about you. It's all about them.... everyone deserves a chance.... you can never let yourself be a victim.
Jack WelchWe've only been wealthy in this country for 70 years. Who said we ought to have all this? Is it ordained?
Jack WelchIn difficult times your best must be hugged, loved, kissed, rewarded, paid - everything. And your worst must be the people that leave, because your best are going to take you to the next game.
Jack WelchThey were making a deal for a property that clearly was a property that we wanted to own, so we had to act, and act as quickly as we could, and make the offer more attractive.
Jack WelchGlobalization is now no longer an objective but an imperative, as markets open and geographic barriers become increasingly blurred and even irrelevant.
Jack WelchHR should be every company's killer app. What could possibly be more important than who gets hired?
Jack WelchLeaders relentlessly upgrade their team, using every encounter as an opportunity to evaluate, coach, and build self-confidence.
Jack WelchIf you're not in Germany, you're not in Europe. And if you're not in Asia, you're nowhere.
Jack WelchWhat's important at the grocery store is just as important in engines or medical systems. If the customer isn't satisfied, if the stuff is getting stale, if the shelf isn't right, or if the offerings aren't right, it's the same thing. You manage it like a small organization. You don't get hung up on zeros.
Jack WelchThat's all managing is: just coming up with the right questions and getting the right answers.
Jack WelchIโve learned in a hundred ways that I rarely regretted acting but often regretted NOT acting fast enough.
Jack WelchAny jerk can have short-term earnings. You squeeze, squeeze, squeeze, and the company sinks five years later.
Jack WelchIf I had to run a company on three measures, those measures would be customer satisfaction, employee satisfaction and cash flow.
Jack Welch