Jeffrey Gitomer Quotes

What is a positive attitude? The simple definition is the way you dedicate yourself to the way you think. Interestingly, it's also the definition of a negative attitude.

The biggest reason that positive endings don't happen is because employees are trained on policies and rules rather than principles.

One of the most powerful aspects of service - being different. What is WOW? WOW! is great service! WOW! separates the EXTRAordinary from the ordinary. WOW! Separates the strong from the weak. WOW! separates the sincere from the insincere. WOW! separates the pro's from the con's. WOW! separates the yes's from the no's. WOW! is the full measure of your personal power, and the way you use it. WOW! is doing what others can't (or won't). WOW! is what you do for others in an exceptional way. WOW! is the ticket to success. Your ticket. Are you WOW?

You can't trust others unless you trust yourself.

In sales, it's not what you say; it's how they perceive what you say.

Go to humorous events at comedy clubs and watch laughable movies.

There is no prize in sales for second place. It's win or nothing. The masters know this and strive for - they fight for - that winning edge.

If you want to be the best salesperson, first you must be the best person.

Friendly makes sales - and friendly generates repeat business.

Trust is not a request, Trust is earned.

Before you can get what you want, you have to know what you want,and make a game plan to get it

Invest time, don't spend it.

Sell yourself before you try to sell your company or your product.

You don't earn loyalty in a day. You earn loyalty day-by-day.

Quality performance starts with a positive attitude.

Your job is to meet the right people and read the right books.

Asking, "How much is it?" is THE BIGGEST buying signal. Telling me, "Your price is too high." is THE SECOND BIGGEST buying signal

One legislator accused me of having a 19th century attitude on law and order. That is a totally false charge. I have an 18th century attitude. That is when the Founding Fathers made it clear that the safety of law abiding citizens should be one of government's primary concerns.

Good things come to those who have patience and take consistent, persistent actions toward what they want.

When you love life, life will love you back.

The more a prospective customer clicks on you and your stuff, the easier it is for them to make a buying decision in your favor.

Next time someone tells you 'never,' remember that means 'not for at least one hour.'

Home Depot knows 'the more they help, the more they sell'-oh by the way, for the 'bottom liners' who disagree-it's also vice-versa.

Persuasion occurs when trust and confidence meet belief, risk tolerance, and safety.

Your grammar is a reflection of your image. Good or bad, you have made an impression. And like all impressions, you are in total control.

If you want or need to move, move with a winning record of success, move with a plan, and move to something you love.

If you don't think you can do it, who will? You control the most important tool in success, your mind.

You don't get great at selling in a day. You get great at selling day by day.

It seems to me that it's actually harder to invent excuses than it is to get a sale.

Your team will get stronger when you begin to build yourself. Teams are made up of individuals who work together . . . and get their own job done. What are you doing to be sure that your job is being done perfectly?

When you begin to give value to the world, somehow the people you affect will find a way to tell you. Even if it takes a couple of years.

The key in mastering any kind of sales is switching statements about you and how great you are and what you do, to statements about them, and how great they are and how they will produce more and profit more from ownership of your product or service.

If you're not convinced, how can you convince others?

The biggest mistake businesses make is advertising before they have become well known.

Every time a customer calls or you call a customer, you have an opportunity and a choice. What choice are you making?

People who to back and chastise themselves, or second guess themselves, for making a wrong decision or a weak decision continues to set themselves up for failure in future decisions simply because they don't trust themselves.

People don't like to be sold, but they love to buy!