Succession planning often results in the selection of a weaker representation of yourself.
Peter DruckerOf all the decisions an executive makes, none is as important as the decisions about people, because they determine the performance capacity of the organization.
Peter DruckerThe only real difference between one organization and another is the performance of its people.
Peter DruckerWe can ill afford to have activities conducted as "non-profit," that is, as activities that devour capital rather than form it, if they can be organized as activities that form capital, as activities that make a profit.
Peter DruckerA primary task of management in the developed countries in the decades ahead will be to make knowledge productive.
Peter DruckerConcentration is the key to economic results. No other principle of effectiveness is violated as constantly today as the basic principle of concentration.... Our motto seems to be, "Let's do a little bit of everything."
Peter DruckerA business enterprise must continue beyond the lifetime of the individual or of the generation to be capable of producing its contributions to economy and to society.
Peter DruckerWhat we need is an entrepreneurial society in which innovation and entrepreneurship are normal, steady and continuous.
Peter DruckerIf general perception changes from seeing the glass as 'half-full' to seeing it as 'half empty' there are major innovative opportunities.
Peter DruckerEffective innovations start small. They are not grandiose. They try to do one specific thing.
Peter DruckerWhat is the major problem? It is fundamentally the confusion between effectiveness and efficiency that stands between doing the right things and doing things right. There is surely nothing quite so useless as doing with great efficiency what should not be done at all.
Peter DruckerAlmost everybody today believes that nothing in economic history has ever moved as fast as, or had a greater impact than, the Information Revolution. But the Industrial Revolution moved at least as fast in the same time span, and had probably an equal impact if not a greater one.
Peter DruckerIdeas are cheap and abundant; what is of value is the effective placement of those ideas into situations that develop into action.
Peter DruckerCustomers pay only for what is of use to them and gives them value. Nothing else constitutes quality.
Peter DruckerTo be effective, every knowledge worker, and especially every executive, therefore needs to dispose of time in fairly large chunks. To have small dribs and drabs of time at his disposal will not be sufficient even if the total is an impressive number of hours.
Peter DruckerFew companies that installed computers to reduce the employment of clerks have realized their expectations... They now need more, and more expensive clerks even though they call them 'operators' or 'programmers.'
Peter DruckerStrategic planning is the continuous process of making present entrepreneurial (risk-taking) decisions systematically and with the greatest knowledge of their futurity; organizing systematically the efforts needed to carry out these decisions; and measuring the results of these decisions against the expectations through organized, systematic feedback.
Peter DruckerThe three most charismatic leaders in this century inflicted more suffering on the human race than almost any trio in history: Hitler, Stalin, and Mao. What matters is not the leader's charisma. What matters is the leader's mission.
Peter DruckerSociety, community, family are all conserving institutions. They try to maintain stability and to prevent, or at least slow down, change. But the organization of the post-capitalist society of organizations is a destabilizer. Because its function is to put knowledge to work - on tools, processes, and products; on work; on knowledge itself - it must be organized for constant change.
Peter DruckerThe ultimate resource in economic development is people. It is people, not capital or raw materials that develop an economy.
Peter DruckerThe entrepreneur always searches for change, responds to it, and exploits it as an opportunity.
Peter DruckerSalvation by society failed the most where it promised the most, in the communist countries. But it also failed in the West. Practically no government program enacted since the 1950s in the Western world - or in the communist countries - has been successful.
Peter DruckerUnderstanding our strengths, articulating our values, knowing where we belong -- these are also essential to addressing one of the great challenges of organizations: improving the abysmally low productivity of knowledge workers.
Peter DruckerI no longer think that learning how to manage people, especially subordinates, is the most important for executives to learn. I am teaching above all else, how to manage oneself.
Peter DruckerMeetings are by definition a concession to deficient organization. For one either meets or one works.
Peter DruckerI'm a writer. I could not or would not ever run a business. I don't even have a secretary. And contrary to some of the stereotypes, entrepreneurs are not loners. I am.
Peter DruckerIn the managerial organization, the top people sit in judgment; in the innovative organization it is their job to encourage ideas, no matter how unripe or crude.
Peter DruckerThe most important, and indeed the truly unique, contribution of management in the 20th century was the fifty-fold increase in the productivity of the MANUAL WORKER in manufacturing. The most important contribution management needs to make in the 21st century is similarly to increase the productivity of KNOWLEDGE WORK and the KNOWLEDGE WORKER.
Peter DruckerNo business can do everything. Even if it has the money, it will never have enough good people. It has to set priorities. The worst thing to do is a little bit of everything. This makes sure that nothing is being accomplished. It is better to pick the wrong priority than none at all.
Peter DruckerAs with every phenomenon of the objective universe, the first step toward understanding work is to analyze it.
Peter DruckerEfficiency, which is doing things right, is irrelevant until you work on the right things.
Peter DruckerProfit is not the explanation, cause, or rationale of business behavior and business decisions, but the test of their validity.
Peter Drucker