Needs are never conflicting. When we say that, we are only saying that at the moment we aren't seeing how both needs can be met. That leaves an opening. When you think in the way I'm suggesting, you'll often find a way to get most needs met simultaneously.
Marshall B. RosenbergOnce you can clearly describe what you are reacting to, free of your interpretation or evaluation of it, other people are less likely to be defensive when they hear it.
Marshall B. RosenbergMake your goal to attend to your underlying needs and to aim for a resolution so satisfying that everyone involved has their needs met also.
Marshall B. RosenbergNever hear what somebody thinks about you, you'll live longer. Hear that they're in pain. Don't hear their analysis.
Marshall B. RosenbergAny evaluation which implies rightness or wrongness is a tragic, suicidal expression of an unmet need. Tragic, first because it decreases our likelihood of getting our need met! Even if we think it. And secondly, because it increases the likelihood of violence. That's why I'm suggesting any evaluation which implies rightness or wrongness is a tragic, suicidal expression of an unmet need. Say the need! Learn a need-consciousness.
Marshall B. RosenbergPower-Over leads to punishment and violence. Power-With leads to compassion and understanding, and to learning motivated by reverence for life rather than fear, guilt, shame, or anger.
Marshall B. RosenbergThe objective of Nonviolent Communication is not to change people and their behavior in order to get our way: it is to establish relationships based on honesty and empathy, which will eventually fulfill everyone's needs.
Marshall B. RosenbergWhen you are in a jackal environment, never give them the power to submit or rebel. We want to teach this to children very early: Never lose track that you are always free to choose. Don't allow institutions to determine what you do.
Marshall B. RosenbergI never have to worry about another person's response, only how I react to what they say.
Marshall B. RosenbergWe want to take action out of the desire to contribute to life rather than out of fear, guilt, shame, or obligation.
Marshall B. RosenbergHowever impressed we may be with NVC concepts, it is only through practice and application that our lives are transformed.
Marshall B. RosenbergAlso, think about your intentionality - are you getting lost in the method? or coming from the intentionality, the purpose? You don't want to do the mechanics without the consciousness.
Marshall B. RosenbergYou don't have to be brilliant. It's enough to become progressively less stupid.
Marshall B. RosenbergWe use NVC to evaluate ourselves in ways that engender growth rather than self-hatred.
Marshall B. RosenbergTragically, one of the rarest commodities in our culture is empathy. People are hungry for empathy, They don't know how to ask for it.
Marshall B. RosenbergVery often, the way love is defined, it does violence to both people. It almost makes them a slave to the other. For example, if to be in love, or to be married, it means that I'm responsible for the other person's happiness, now we get into this guilt game, where if they're upset, I'm at fault. Soon, that makes the person we are closest to about as much fun to be around as a prolonged dental appointment.
Marshall B. RosenbergTeacher, school administrators and parents will come away from Life-Enriching Education with skills in language, communication, and ways of structuring the learning environment that support the development of autonomy and interdependence in the classroom.
Marshall B. RosenbergNVC is founded on language and communication skills that strengthen our ability to remain human, even under trying conditions.
Marshall B. RosenbergCompliments and praise, for their part, are tragic expressions of fulfilled needs
Marshall B. RosenbergOur ability to offer empathy can allow us to stay vulnerable, defuse potential violence, help us hear the word 'no' without taking it as a rejection, revive lifeless conversation, and even hear the feelings and needs expressed through silence.
Marshall B. RosenbergWe do not look for compromise; rather, we seek to resolve the conflict to everyone's complete satisfaction.
Marshall B. RosenbergWe recognize that real educational reform is essential if today's and tomorrow's children are to live in a more peaceful, just, and sustainable world.
Marshall B. RosenbergPlease do as I requested, only if you can do so with the joy of a little child feeding a hungry duck. Please do not do as I request if there is any taint of fear of punishment if you don't. Please do not do as I request to buy my love, that, is hoping that I will love you more if you do. Please do not do as I request if you will feel guilty if you don't. Please do not do as I request if you will feel shameful. And certainly do not do as I request out of any sense of duty or obligation.
Marshall B. RosenbergOur goal is to create a quality of empathic connection that allows everyone's needs to be met.
Marshall B. RosenbergLife-Enriching Education: an education that prepares children to learn throughout their lives, relate well to others, and themselves, be creative, flexible, and venturesome, and have empathy not only for their immediate kin but for all of humankind.
Marshall B. RosenbergIf I'm using Nonviolent Communication I never, never, never hear what somebody thinks about me. Never hear what somebody thinks about you, you'll live longer. You'll enjoy life more. Hear the truth. The truth is that when somebody's telling you what's wrong with you, the truth is they have a need that isn't getting met. Hear that they're in pain. Don't hear the analysis.
Marshall B. RosenbergGet very clear about the kind of world we would like and then start living that way.
Marshall B. RosenbergWhen people hear needs, it provokes compassion. When people hear diagnoses, it provokes defensiveness and attack.
Marshall B. RosenbergUnless we as social change agents come from a certain spirituality, we're likely to create more harm than good.
Marshall B. RosenbergWe can't win at somebody else's expense. We can only fully be satisfied when the other person's needs are fulfilled as well as our own.
Marshall B. RosenbergEvery moment each human being is doing the best we know at that moment to meet our needs. We never do anything that is not in the service of a need, there is no conflict on our planet at the level of needs. We all have the same needs. The problem is in strategies for meeting the needs.
Marshall B. RosenbergIn these long-standing conflicts, I find that most cases it gets resolved in about twenty minutes after each side can tell me the needs of the other.
Marshall B. RosenbergWe need empathy to give empathy. When we sense ourselves being defensive or unable to empathize, we need to (a) stop, breathe, give ourselves empathy, (b) scream nonviolently, or (c) take time out.
Marshall B. RosenbergNot getting our needs fulfilled is painful - but it's a sweet pain, not suffering, which is what comes from life-alienated thinking and interpretation.
Marshall B. RosenbergWe can never make anyone do anything against their will without enormous consequences.
Marshall B. RosenbergBy maintaining our attention on what's going on within others, we offer them a chance to fully explore and express their interior selves. We would stem this flow if we were to shift attention too quickly either to their request or to our own desire to express ourselves.
Marshall B. RosenbergIf you think ahead to what to say next - like how to fix it or make the person feel better - BOOM! Off the board. You're into the future. Empathy requires staying with the energy that's here right now. Not using any technique. Just being present. When I have really connected to this energy, it's like I wasn't there. I call this "watching the magic show". In this presence, a very precious energy works through us that can heal anything, and this relieves me from my "fix-it" tendencies.
Marshall B. Rosenberg